Injured Using a Rideshare Service? Call a Personal Injury Lawyer
A rideshare accident lawyer is your best friend if you’re injured while using Uber or Lyft. These cases are rarely simple. Factors that can complicate these kinds of cases include dealing with multiple insurance policies, the app status at the time of the accident, and the Terms of Service you accepted when you downloaded the app.
That’s why if you are a passenger, a rideshare driver, or someone hit by a rideshare vehicle, you’ve got to get real help to understand who’s responsible for your injuries. Meeting with a personal injury lawyer is a must in these cases.
What Are Your Rights After a Rideshare Accident
Being in a car crash is already upsetting. Now add Uber or Lyft into the equation, and you’ve got a real mess on your hands. Who’s responsible for the damages? Who pays for your injuries? Do you deal with the driver’s insurance or the rideshare company?
That’s why it’s so important to speak with a personal injury lawyer—especially one who knows how Massachusetts law treats ride-share cases. At Attorneys Jim and Steve Brady and Associates, we’ve helped injured clients throughout the state, including right here in Walpole, get the compensation they deserve.
How Insurance Coverage Works in Rideshare Accidents
In rideshare crashes, your insurance coverage will depend on exactly what the driver was doing at the time of the accident. For example, if the driver has their rideshare app off, they are considered “off duty.” In those cases, only the driver’s personal auto insurance policy applies.
If the app is on, but the driver didn’t accept a ride request before the accident, Uber or Lyft may offer limited liability coverage. This coverage usually includes up to $50,000 for bodily injury per person, $100,000 per accident, and $25,000 for property damage.
If the driver was actively en route to pick up a rider or had a passenger in the car, Uber or Lyft’s commercial insurance policy applies. This policy can cover up to $1 million in liability.
Timing matters. If you’re unsure which policy applies, your attorney can investigate and make sure the right insurer is held accountable.
Why You Need a Lawyer to File for Your Rideshare Injury Claim
Common car accidents involve two drivers, so the resulting claims are straightforward to process. However, rideshare accidents are different because they often involve:
Multiple parties: the rideshare driver, the rideshare company, other drivers, and potentially the vehicle manufacturer.
Multiple insurance policies: both personal and corporate.
Denials or delays: Insurance companies will often deny or delay claims when liability isn’t clear-cut.
A rideshare accident lawyer knows how to navigate the overlapping coverages and policies, determine who’s liable, and push back against insurers who try to minimize payouts.
Personal Injury Cases That Involve Uber and Lyft
Here are a couple of real-world personal injury lawsuits against the top rideshare services.
Sexual Assault Lawsuits:
In 2024, in Colorado, a local representative sued Lyft alleging a driver assaulted her during a ride. Her claim centered on the company’s failure to maintain safe conditions for passengers.
Multidistrict Litigation Against Uber:
More than 1,400 plaintiffs have filed lawsuits against Uber, alleging sexual assault or harassment by drivers. This class action lawsuit highlights the systemic safety issues at rideshare companies.
Drivers Assaulted by Passenger:
In Texas, a Lyft driver sued both Lyft and the hospital that called for the ride. The patient allegedly tried to choke him with his own seatbelt. The driver’s claim is based on the assertion that Lyft doesn’t vet passengers or ensure driver safety.
Ride-share Discrimination Lawsuits:
In 2025, a Detroit rapper sued Lyft and the driver who allegedly refused to give her a ride. The driver claimed that due to her weight, the car couldn’t support her. The case raised serious questions about how much discrimination happens in app-based transportation.
Wrongful Death Settlement:
In 2021, a family won a $6 million wrongful death judgment against Lyft.
Arbitration Disputes:
In November 2024, New York’s highest court upheld Uber’s arbitration agreement that quietly waives passenger rights to a jury trial when using the app. Most riders aren’t even aware that they are agreeing to this when they accept the terms of service. However, these cases can still proceed—but only through private arbitration unless the contract is successfully challenged.
Now you know how complicated these cases can become. That’s why it's so important to have an experienced personal injury lawyer going up against big tech platforms like Uber and Lyft.
When to Call a Rideshare Accident Lawyer
If you’ve been in an accident while using a rideshare service, you should contact an attorney as soon as possible if:
You were injured as a passenger in an Uber or Lyft
You were driving your own vehicle and hit by a rideshare driver
You’re a rideshare driver injured on the job
An insurance company is pressuring you to accept a lowball settlement
You’re unsure which policy applies or who is responsible for the crash
What Kind of Compensation Can You Receive?
Depending on the details of your case, you may be able to recover compensation for:
Medical bills and future treatment costs
Lost wages or future earning potential
Pain and suffering
Emotional distress
Property damage
Long-term disability or disfigurement
In rare cases, punitive damages may also apply if gross negligence can be proven, such as a rideshare company knowingly employing dangerous drivers or drivers with a criminal record.
How Jim and Steve Brady Help Rideshare Injury Victims
We’ve been representing injured clients in Walpole and across Massachusetts for decades. When it comes to personal injury claims, we know how to:
Investigate the accident and gather key evidence
Identify which policies (personal or commercial) apply
Negotiate aggressively with insurance companies
Represent you in court or arbitration if necessary
Keep you informed every step of the way
Final Thoughts: Don’t Go It Alone Against Uber or Lyft
Uber and Lyft are massive companies backed by teams of lawyers and insurers. If you try to take them on alone, you're at a disadvantage from the start.
Our advice? If you're hurt, get checked out, get documentation, and then get in touch with a lawyer who understands this area of law.
Brady Law is here to help. We treat every client with respect, listen carefully, and fight hard to get you what you deserve.
Fill out our Free Case Evaluation form today. You’ve got nothing to lose and everything to gain.
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Disclaimer: This blog article is for informational purposes only and should not be considered a substitute for formal legal advice from Attorneys Jim and Steve Brady and Associates P.C. Please consult a qualified professional for personalized advice tailored to your needs.